Privacy Policy

La Rosa Blanca

La Rosa Blanca is a wellness studio and trading name of Volt and Vector Limited, a UK-registered limited company. Volt and Vector Limited is the data controller responsible for the collection and processing of personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

Who We Are

La Rosa Blanca
5 St. Vincent Place, St. George’s Building
Glasgow G1 2DH

Operated by Volt and Vector Limited
📞 0141 611 3255 / 07472 470108
📧 larosablancastudio@gmail.com

Only the business owner has authorised access to client data.

What Information We Collect

We may collect and process the following personal information:

  • Name, email address, and phone number

  • Booking and appointment details

  • Health and wellbeing information provided via our client intake form (Google Forms)

  • Communications sent to us by email or phone

Payment details are processed securely via third-party providers. La Rosa Blanca and Volt and Vector Limited do not store card or payment information.

How Your Information Is Collected

Your information may be collected when you:

  • Make a booking through Fresha

  • Contact us directly by email or phone

  • Complete a client intake form via Google Forms

  • Attend a session or class at the studio

Why We Collect Your Information

Your data is collected to:

  • Manage bookings and appointments

  • Communicate with you regarding sessions or changes

  • Provide services safely and appropriately

  • Understand relevant health information for your wellbeing

  • Meet legal, insurance, and professional obligations

Health information is treated as sensitive personal data and handled with particular care.

How Your Information Is Stored & Protected

Your data is stored securely using:

  • Password-protected booking software (Fresha)

  • Secure Google Forms and Google Drive access

  • Password-protected devices

Only the business owner has access to client records, and reasonable measures are taken to protect your information from unauthorised access.

Sharing Your Information

Your personal data is shared only where necessary, including with:

  • Fresha (booking and client management system)

  • Google Forms / Google Drive (client intake information)

  • Payment processors used by Fresha

Your information is never sold, rented, or shared for marketing purposes.

How Long Your Information Is Kept

Client records are retained only for as long as necessary to meet legal, insurance, and professional obligations. Health and client records are typically kept for up to 7 years, after which they are securely deleted.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data held about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data where legally possible

  • Withdraw consent for data processing at any time

Requests can be made by contacting us using the details above.

Cookies & Website Use

Our website may use basic cookies or analytics tools to understand website usage and improve user experience. These tools do not personally identify you.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch — your trust is important to us.